Listing Summary

There are several positions available in the Tax Commissioner’s Office at one of our 5 locations:

• Main Office (736 Whitlock Ave, Suite 100; Marietta, GA 30064)
• East Office (4400 Lower Roswell Rd; Marietta, GA 30068)
• South Office (4700 Austell Rd; Austell, GA 30106)
• North Office (2932 Canton Rd; Marietta, GA 30066)
• West Office (3858 Kemp Ridge Rd; Acworth, GA 30101)

The starting pay rate is $14.62 per hour and is non-negotiable.

Closing Date: 01/30/2021

Quicklink for Posting: https://cobbcounty.peopleadmin.com/postings/30027

Minimum Qualifications

• High School Diploma or GED required.
• Previous experience in customer service, cashiering, or a related field preferred.
• Or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Preferred Qualifications

• Ability to problem solve and manage conflict using proper research methods.
• Ability to multitask in a fast-paced team environment while maneuvering between multiple programs.

Essential Functions

Provides customer service: assists customers; provides information and answers questions and concerns; responds to open records request in accordance with legal guidelines; investigates and resolves questions, issues, and technical problems related to tax accounts, tax code interpretation, and department procedures; and directs customers to appropriate department or individual as necessary.

Performs cashier duties: calculates various taxes and fees; assesses penalties; receives monies in payment of taxes, fees, insurance lapse fees, fines, and other departmental fees or services; records transactions; issues receipts; makes cash drops; balances cash to documentation; performs daily balance of cash, check, credit and debit transactions; and secures cash drawer at close of day.

Conducts research to resolve routine tax issues: receives and responds to issues concerning tax bills, tax laws and regulations, city and County ordinances, assessments and valuations, exemptions, bankruptcy, widow years’ support, condemnations, liens, rejected payments, and other tax related issues; and refers difficult questions to supervisor/manager for resolution.

To view a complete listing of job duties, please visit https://cobbcounty.peopleadmin.com/postings/30027