General Definition of Work:
Performs advanced level professional work assisting in the administration of Association risk management programs, overseeing maintenance of financial records, membership files, meeting minutes and insurance policies, ensuring unit compliance with state regulations, and related work as apparent or assigned. Work is performed under the direction of the Director of Property & Casualty Programs. Divisional supervision is exercised over assigned personnel.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Strategic Management and Leadership
- Provide leadership, support, and guidance to staff for adherence to best practices; oversee staff compliance with established policies and procedures and adherence to program goals, objectives, and standards.
- Work with underwriting, claims, marketing, and risk control units to empower them to be effective and efficient individually and collectively; attend and contribute to risk management department meetings. Collaborate as a leader or member on special projects and new program development as needed.
- Assist in the recruitment and selection of staff; assign, direct, train, inspect and evaluate the performance of assigned personnel; recognize outstanding performance and discipline inadequate performance of assigned personnel; recommend the transfer, promotion, suspension, demotion, or termination of assigned staff when necessary; develop assigned staff schedules.
- Analyze risk management and insurance needs of the Association and work with other staff as assigned to secure the needed coverage and services; recommend as needed contractual requirements for vendors regarding indemnification and insurance coverages in the best interest of the Association.
- Plan Board meetings and make presentations to Boards.
Administration and Supervision
- Manage the day-to-day operations of the property & casualty programs; develop timelines and diaries of claims and projects.
- Oversee maintenance and file retention of unit records; oversee execution and retention of assigned contracts with members and vendors.
- Maintain relationship with State Insurance Commissioner's Office and ensure fund compliance with state regulations.
- Prepare unit budget; monitor expenditures throughout the budget year.
- Oversee reporting, calculation, and payment of the State Board assessments.
- Prepare memorandums, press releases and informative articles for distribution; generate and analyze various reports; make individual or group presentations to membership; oversee content of division’s website.
- Review invoices and approve for program payment; resolve billing and invoicing issues with membership and accounting staff; review key claim files for proper handling, potential settlement and appropriate disposition; attend meetings with members to resolve problems or answer questions; resolve elevated complaints generated from internal or external customers.
- Analyze and consult on renewals for property & casualty programs; oversee premium collection for workers' compensation and property and liability programs; oversee safety discount program for workers' compensation and property and liability funds; oversee premium audit process by selecting vendor and monitoring service provision.
- Review data received from loss control representatives, act as needed; analyze data used to determine renewal premiums; analyze data and review annual insurance program dividends to membership for accuracy.
Education and Experience Requirements:
- Bachelor’s degree in Business Administration or related discipline; and
- Extensive (typically 6-10 years) experience in property and casualty insurance program management, including moderate supervisory experience.
Valid driver's license in the State of Georgia.
Interested candidates should submit cover letter and resume to HR@ACCG.org.