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Chief Information Officer


Listing Summary

Job Title: Chief Information Officer

Job Type: Full-time

Location: Macon, Georgia

Department: Information Technology

Salary: Negotiable

General Description

Efficiently and effectively maintain and protect the Macon-Bibb County Government’s information and communication technology infrastructure and directs the progressive enterprise digital efforts for ensuring unbroken and secure organization-wide business continuity.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.


  • Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
  • Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
  • Assumes full management responsibility of departmental services: IT governance, digital and system security, business area relationships, project management, applications support, technology operations, communication systems and IT business and financials.
  • Manages the development and implementation of department goals, objectives, policies, and priorities for each assigned service area; establishes appropriate service and staffing levels; and allocates resources accordingly.
  • Monitors, evaluates the efficiency and effectiveness of service delivery methods; monitors workload, administrative and support systems, and internal reporting; identifies opportunities for improvement and directs the implementation for change.
  • Manages the development and administration of the department budget; estimates funds needed for IT staffing, equipment, business systems, support, and management tools; directs monitoring/approval of expenditures; directs preparation/implementation of budgetary adjustments.
  • Coordinates technology development and advancements with county departments, outside agencies, and organizations; provides technology assistance to County Manager, Commission, and Mayor; prepares an presents staff reports and other required communications.
  • Responds to and resolves sensitive inquiries and complaints from both internal and external sources. Reviews and signs all higher-level department communication.
  • Evaluates and assesses new hardware and software; develops solicitation requests and directs the review of responses; reviews and authorizes implementation of business systems; assesses and monitors cost and ensures appropriate fees are charge to departments.


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