Information Technology Director
Pay Grade: 117
FLSA Status: Exempt
Application and complete job description are available on the city’s website www.commercega.org. Please direct inquiries to email@example.com.
The City of Commerce offers the following benefits at no cost to the employee:
Anthem BCBS HMO Health Insurance
Delta Dental Insurance
Aetna Prescription Coverage
Defined Benefit Retirement Plan
In addition, we offer a low-cost Vision plan, Anthem PPO health coverage, and a Defined Contribution Plan.
The City of Commerce is an EOE and a drug-free workplace.
This position is responsible for planning, managing, directing, and supervising all network and information technology activities for the City.
ESSENTIAL JOB FUNCTIONS
- Administers relevant capital improvement projects, including assisting with the development of budgets, overseeing the design and implementation of improvements, and processing contractor payments.
- Assumes full management responsibility for all Information Technology department functions, programs, and operations; including but is not limited to, data processing, hardware and software development, network and systems operations, virtual and cloud technologies, data and network security, mobile device management, telecommunications, and the City-wide fiber optic network.
- Communicates and maintains professional contact with other organizations, research bodies, and vendors concerning information systems applications and equipment.
- Designs and maintains the City’s website with updates provided by departments and/or establishes and trains staff to maintain their own content.
- Determines priorities and assists staff and departments as needed with troubleshooting and resolving technical problems with computers, printers, copiers, email, reports, etc.
- Directs and administers the City’s telecommunications system including cellular phones, pagers, and voice mail; oversees, monitors, and reviews telecommunication use and bills.
- In collaboration with the City Manager, identifies and analyzes the City’s information service needs; establishes and directs strategic, long-term goals, policies, and procedures according to the City’s changing needs and available technology; provides for a continuous review of current and planned computer systems to identify ways in which information technology can enable change and improvement in the City’s activities, reduce cost, and enhance efficiency on a city wide basis.
- Manages the development and implementation of department goals, objectives, and priorities; recommends and administers policies and procedures.
- Oversees all aspects of the city network to include the fiber optic network, connections, servers, software, billing, email, etc.
- Participates on a variety of boards, commissions, and committees.
- Provides staff assistance to the City Manager; prepares and presents reports and other necessary correspondence.
- Represents the Information Technology Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies or organizations.
- Researches, reviews, investigates, evaluates, and selects new technologies for current and future business needs including systems equipment, hardware, and software.
- Supervises the assigned work of departmental personnel, prepares the departmental budget, and monitors expenditures under the current budget.
- Performs other related duties as assigned.
Minimum Education and Experience:
Bachelor’s degree equivalent and five (5) years of related experience, or equivalent combination of education and experience. Master’s degree in related field preferred. Progressive responsibility and experience in information management systems, networks, virtual and cloud technologies, mobile device management, telephone systems, websites, and fiber optic networks preferred.
Required Licenses or Certifications:
Possession of, or ability to obtain, a valid driver’s license issued by the state of Georgia for the type of vehicle or equipment operated.
Knowledge, Skills and Abilities:
- Knowledge of operations, services, and activities of a comprehensive information services program.
- Knowledge of advanced principles and practices of computer science, information systems, and telecommunications.
- Knowledge of database and server management.
- Knowledge of principles and practices of complex network system security measures, tools, policies, and practices.
- Knowledge of fiber optic networks, equipment, planning, and design.
- Knowledge of job-related operating systems and programing languages.
- Knowledge of City and department policies and procedures.
- Knowledge of network protocols and security.
- Knowledge of the operation, maintenance, and repair of a variety of information technology equipment.
- Skill in supervision.
- Skill in prioritizing and organizing work, project planning, design, and implementation.
- Skill in troubleshooting and repairing network equipment and periphery equipment including computers, servers, copiers, and ip phones.
- Skill in researching new hardware, software, and network equipment in a physical or cloud configuration.
- Skill in public and interpersonal relations.
- Skill in oral and written communication.
- Ability to read a variety of informational, technical, financial and administrative documentations, directions, instructions, and methods and procedures.
- Ability to write reports and essays with proper format, punctuation, spelling and grammar, using all parts of speech.
- Ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice.
- Ability to operate a variety of automated office equipment including computer, printer, photocopier, calculator and telephone.
Must have sufficient physical ability and mobility to work in an office setting and in a field environment; to stand or sit for prolonged periods of time. Must have close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Must have hearing ability sufficient to understand general in-person and telephone conversation. While performing the duties of this position, the employee is regularly required to talk or hear.
Work will typically be performed in an office, rooms housing computer equipment, outdoors, and occasionally at building sites. The employee is exposed to occasional inclement weather.