Listing Summary

The Technology Systems Technician reports to the Technology Services Director or through the Chain of Command to the City Administrator. The Technology Services Department is an internal support department of the City that performs a high level of customer service. Under general direction, this position performs a variety of routine to technical tasks related to installation, repair, and maintenance of City computers, networking equipment, printers, scanners, surveillance/security cameras, and other electronic equipment, end user support, license tracking, upgrades and configuration. Other responsibilities include troubleshooting, answering employees' technical questions, and providing general technical support in a timely manner.

 Licenses and Certifications Required:

• Possession of a Valid Georgia Driver's License
• As a condition of employment, the employee will be required to obtain and maintain job related licenses and certifications as specified by the supervisor. The employee will be provided a reasonable time frame to obtain licenses and certification.

Qualifications:

• Associate's Degree from an accredited college or university with major course work in computer science, computer support, networking or related field. Certificate computer programs with be considered in conjunction with experience.
• Two (2) years of experience in a technology related position.
• Experience troubleshooting hardware, software, and printer related issues.
• Experience installing software, patches, and updates on desktops and laptops.
• Experience troubleshooting basic network issues.
• Minimum of 21 years of age.
• Never been convicted of a felony.
• A citizen of the United States or has obtained legal work status.
• Must pass a detailed background investigation.
• Work evenings, weekends and/or holidays as required.
• Must be able to pass a credit check.

Full-Time regular employees are eligible for the City's benefit package.

City Benefits Include:

• Medical
• Vision
• Dental – 100% paid by the City for Single Employee
• Wellness Rewards Program-Medical Participant
• Flexible Spending Account

Insurance:

• Short Term Disability - 100% paid by the City
• Long Term Disability – 100% paid by the City
• Basic Life Insurance – 100% paid by the City
• Dependent Life Insurance- 100% paid by the City
• Supplemental Life, Spousal, Child(ren), Accident, and Illness

Retirement:

• 457 (b) and 401(a) Retirement Plan with Nationwide Insurance

 Paid Time Off:

• 9 Paid Annual Holidays
• 84 Hours of annual vacation leave
• 72 Hours of annual sick leave