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Director of Neighborhood and Community Services


Listing Summary

City of Brunswick

Career Opportunity


Job Title:Director of Neighborhood and Community Services

Reports to: City Manager

Titles Supervised: 

Neighborhood and Community Services City Manager

Grants Administrative Specialist

Grants Program Coordinator Community Services Manager

Recreation Facilities Manager

Recreation Community Ctr. Coordinator


Job Summary

This is a department director position under general direction of the City Manager. This position is responsible for the coordination of a wide range of neighborhood and community services through the Department as well as other government agencies and non-profit agencies which provide vital social services within the City to citizens of all ages. The employee performs management, planning, budgeting and programming relating to the projects and operations of the department. Supervises and participates in the operations of the Neighborhood Revitalization Division which develops and administers the Community Development Block Grant projects, CHIP grant projects, and other housing and/or community/neighborhood improvement grant projects. Coordinates and meets with State officials, HUD officials, the Coastal Regional Council staff, non-profit partners, citizens, applicants, and community groups. Monitors progress toward project completion and assures that documentation is in compliance with regulations. Represents the City with neighborhood planning assemblies (NPA), non-profit organizations and the Brunswick Housing Authority. Coordinates with staff to maximize volunteer community improvement projects. Supervises the Community Services Division which conducts the programming of the Roosevelt Harris Jr. Senior Citizen Center and the Roosevelt Lawrence Youth Center and all citywide recreational program renderings, sites and contracted venues. Performs other related duties as assigned, in support of customer needs and organizational objectives. Work will be assigned by general work program, requests for assistance, and by special community project. Work will be performed with considerable independence and will require considerable initiative. Work will be evaluated by observation, conferences, reports, and results obtained.

Job Duties and Responsibilities

  1. Provides leadership and direction in the development of short- and long-range plans and projects; monitors inter-governmental decisions and legislation affecting department operations and takes appropriate action. Coordinates department activities with other departments and agencies as needed.
  2. Communicates official plans, programs, policies and procedures to staff and the general public by way of an appropriate variety of media.
  3. Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; prepares annual budget requests; assures effective and efficient use of budgeted funds, personnel, materials, facilities, and time.
  4. Manages the implementation of the Community Development Block Grant program and other Community Development programs as assigned.
  5. Develops the CDBG Consolidated and Annual Plans, with the participation of the CDBG Program Specialist, City Administration and the City Commission.
  6. Oversees all program functions of the City Recreation and administers a comprehensive recreation program for the benefit of the community. 
  7. Supervises staff in the collection, preliminary review, and administrative monitoring of grant applications and projects regarding all departmental programs and projects.
  8. Works closely with citizen participation groups to facilitate communications with neighborhood groups and interested citizens regarding Community Development projects.
  9. Monitors and supervises the progress of the Grants Program Coordinator and verifies all grant funded projects by ensuring the proper usage of funds in conformance with program guidelines.
  10. Assures staff is maintaining accurate and current program files and records such that information can be easily retrieved and audits completed timely. Conducts periodic audits of program files.
  11. Prepares reports and other documents reflecting the status of projects, results of research or surveys, and recommendations for action. Gathers and tabulates statistical data and prepares periodic reports for assigned projects. Creates graphics to use as visual aids for public presentations and/or documents.
  12. Meets with NPAs and other community groups of citizens and residents to discuss needs, plans and projects.
  13. Coordinates with non-profit agencies to analyze community needs for public services and assistance, and may serve on committee(s), coalition(s), or a taskforce representing the Department.
  14. Coordinates with partner agencies to address community concerns such as senior citizen services, youth development, housing and homelessness.
  15. Provides public information on CDBG and other grant programs offered by the Department in public meetings, forums, and individually to citizens.
  16. Creates press releases and conducts public relations duties in reference to the Department and may be assigned to create additional press releases for other Community or City Projects.
  17. Assures maintenance of financial records reflecting Department and specific project expenditures.
  18. Recruits and supervises the work of skilled and unskilled volunteers who work on grant-related and/or community improvement projects.
  19. Coordinates with employees from other departments as needed and provides assistance to other departments as needed or assigned.
  20. Performs other related duties as assigned, in support of customer/client needs and organizational objectives.


Knowledge, Skills, Abilities, and Other Characteristics:

  1. Knowledge of the principles and practices of supervising staff, including establishing goals/expectations and completing employee performance evaluations.
  2. Knowledge of and ability to apply generally accepted office administration practices.
  3. Knowledge of and ability to interpret, appropriate local, state, and federal laws, rules, and regulations as may be applied to CDBG, CHIP and other State and Federal grant programs.
  4. Knowledge of programming related to senior citizen services and youth development.
  5. Knowledge of computer technology to include word processing and spreadsheets such as Word, Excel, and PowerPoint.
  6. Knowledge of bookkeeping and administration of local governmental budgets.
  7. Extensive knowledge and proficiency regarding all facets of the CDBG, CHIP and other City grant program initiatives and subsequent administration requirements.
  8. Ability to create and maintain successful working relationships with engineers, contractors, non-profit agencies, governmental agencies, city employees, grant applicants, volunteers and the general public.
  9. Ability to complete and maintain accurate files, records, and reports such that information is easily retrievable, to include, but not be limited to, the IDIS system used by the U.S. Department of Housing and Urban Development (HUD).
  10. Ability to communicate in a clear, concise, tactful, and diplomatic manner either verbally or in writing with individuals of various backgrounds.
  11. Ability to perform research, compile meaningful data and reports, and to make effective applications of findings.
  12. Ability to utilize appropriate reference information and materials.
  13. Ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against measurable or verifiable criteria.
  14. Ability to maintain and protect confidential information.
  15. Ability to work independently without direct supervision, and to follow through to task completion while providing status reports and updates as requested.
  16. Ability to manage time effectively while addressing various departmental plans and schedules by creating time to plan, organize, and prioritize work.
  17. Ability to manage multiple tasks, and to be flexible in changing priorities.
  18. Ability to anticipate problems and proactively resolve them. Ability to problem solving skills, considering all reasonable alternatives, and make recommendations for problem resolution.
  19. Ability to remain impartial when applying business methodologies, public policies and making recommendations for project funding or program implementation.
  20. Willingness and ability to demonstrate commitment to the job, team and organization.
  21. Ability to help create a positive work environment which encourages individual and team growth and development.
  22. Ability to operate a vehicle and to gain access to perform routine inspection and supervision of CDBG and other community projects.
  23. Ability and willingness to perform other related duties as assigned.


Minimum Requirements (Education, Training, Certification/Licenses) Bachelor' s Degree (Master’s Degree Preferred) in social work, public administration, urban planning, business administration, or a generally related field and five (5) years’ work experience in the administration of programs involving community development, housing, neighborhood improvement, or social services. Two (2) years’ work experience as a supervisor preferred. Bilingual in Spanish also preferred. Valid driver' s license and safe driving record. Pre-employment drug screening, physical examination, MVR, and Criminal History background check.




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