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Director of Information Technology

City of Forest Park

Listing Summary

Department: PUBLIC WORKS
Job Status: Full-Time
Shift: 8:00 AM - 5:00 PM
Days Worked: Mon., Tue., Wed., Thu., Fri.
Rate of Pay: $78,575.78 - $132,007.32


The purpose of this classification is to lead the City’s Information Technology (IT) function by performing complex professional and administrative work in the planning, development, implementation, and maintenance of information and telecommunications systems and related information resources operations. The Director is responsible for the management and performance of an IT Manager and MSP staff, project implementations, infrastructure, networks, communications, telephone systems, websites, office automation systems, IT hardware and management of the portfolio of software systems and technical solutions across the enterprise. This position reports directly to the City Manager.


  • Manages the information technology efforts for city government, executive offices, and other city divisions, including consultative services for City of Forest Park, Georgia; manages the design and improvement of existing technical processes; analyzes new systems to determine feasibility and design efficiency and makes recommendations to the City Manager and/or department directors. 
  • Serves as a solution developer, problem solver and projects manager, working with the department heads on IT systems and their functional capabilities; directs and supervises a centralized program of IT resources and infrastructure focused on meeting the needs of its users while maintaining system/data security and integrity; proactively assists City offices in determining, defining and fulfilling data processing and security, records management, communications, and IT project management needs. 
  • Evaluates present hardware, software, system/data security, and associated policies, procedures, and practices in data processing, records management, telecommunications, and other applicable areas and initiates or recommends changes. 
  • Develops policies and procedures for the information resource’s function, including communications, records, work processes, as well as preventive, predictive, and reactive maintenance and repair and service activities. Designs, coordinates, and evaluates training needs related to hardware/software systems, data processing and system security, and records management.
  • Manages systems procurement in the data processing and security, records management, telecommunications, and other applicable areas from needs assessment through scope development, RFI/RFP preparation, systems evaluation, selection processes and implementation. Incorporates system and data security priorities into all facets of the department’s (and the organization’s) operating culture and practice. 
  • Plans, oversees, coordinates, and directs the work of staff, including professional, technical and support employees; ensures employees receive orientation and proper training for assigned position; assists and advises employees as necessary, resolving problems as non-routine situations arise; and supervises personnel matters (selection of new hires, employee evaluations, disciplinary actions, scheduling, etc.). 
  • Develops and administers short- and long-range plans, as well as operating and capital budgets. 
  • Serves as City’s liaison for local and state information technology planning, including consultations for organizations; consults and develops plans with GCPS and adjacent local governments on issues of mutual interest in information technology; maintains an active role in community issues related to local government application of information technology.
  • Manages projects and receives/directs response to emergency calls for the City LAN, WAN, and enhanced 911 systems; performs public relations and information work related to a variety of projects. 
  • Attends public hearings, budget meetings or Board meetings, as required.
  • Performs other duties as assigned.


Education and Experience:

Possession of a bachelor’s degree in Computer Science, Management Information Systems, Public Administration, or related field of study. Six (6) or more years of progressively responsible supervisory level experience in information technology, five (5) years of which must have been in a management capacity. Any equivalent combination of training, education, and experience which provides the required skills, knowledge, and abilities. Experience with Business Intelligence and/or Microsoft SQL Server Reporting Services (SSRS) is preferred.

Special Qualifications:

Possession of a valid driver’s license: must maintain a driving record that meeting establish City of Forest Park, Georgia standards. Additional preferred certifications include Information Technology Infrastructure Library (ITIL), Cisco Certified Network Associate/Professional (CCNA/CCNP), Project Management Professional (PMP), and/or Microsoft Certified Professional (MCP).

Knowledge, Skills, and Abilities:

  • Ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies, and/or methods to meet unique or unusual conditions within the context of existing organizational theories and management principles. 
  • Ability to function in a director capacity for a major organizational unit requiring significant internal and external interaction.
  • Ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
  • Ability to utilize consulting and advisory data and information, as well as reference, descriptive, and/or design data and information as applicable.
  • Ability to perform addition, subtraction, multiplication, and department; ability to calculate decimals and percentages; may include ability to perform mathematical operations involving basic algebraic principles and formulas, and basic geometric principles and calculations.
  • Ability to apply principles of logical or synthesis functions; ability to deal with several concrete and abstract variables; ability to analyze major problems that require complex planning for interrelated activities that can span one or several work units.
  • Ability to exercise judgment, decisiveness, and creativity in critical and/or unexpected situations involving moderate risk to the organization.


The work is light which requires exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. 

· Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.

· Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.

· Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

· Visual Acuity: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.


Work is performed without exposure to adverse environmental condition.

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