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DeKalb County

Listing Summary

Career Opportunity

E-911 Director

$150k (Salary Negotiable)

Are You the One?

DeKalb County Government seeks a dynamic and experienced E-911Communications Director. This position will lead the E-911 Communications Center county-wide, which serves as the public safety answering point for unincorporated DeKalb and most of the cities located within the county. The ideal candidate will have:

A passion for public service and safety, with sound knowledge of E-911 operations, principles, regulations, and national best practices of operations.

Proven success in planning, organizing, and managing the day-to-day functions of an emergency dispatch call center.

Strong operational knowledge of a 911 communications center with an ability to foster productive interpersonal communication with subordinates.

Experience preparing and/or reviewing operational and statistical reports; presenting proposals and recommendations regarding departmental services and needs.

The ability to work collaboratively with the Chief of Police, public safety agencies, and other officials to solve problems and make recommendations; inform appropriate agencies and management personnel of E-911 situations and major incidents.

Experience building partnerships with other county, state and federal agencies and officials, and serving on community tasks forces.

Experience developing and implementing an operational budget, including establishing priorities for capital and material requirements; and monitoring expenditures to ensure compliance with approved budget.

Strong leadership skills with the ability to ethically influence human behavior and to achieve organizational goals serving the public and developing individuals and teams.

Leadership experience that includes staff motivation, change management, and continuous improvement.

Minimum Qualifications

Bachelor's degree in Emergency Management, Public Administration, Criminal Justice, Public Safety, or a related field required; Master's degree preferred.

Ten years of progressively responsible experience in emergency communications, with three years of senior management experience for a comparably sized organization or as a director for a smaller organization, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Must possess and maintain a valid Georgia driver’s license.

Must possess and maintain a valid Georgia driver’s license.

Must acquire and maintain the following license within 6 months of employment: GCIC and NCIC Certifications, Emergency Medical Dispatch (EMD) Certification, Georgia Peace Officer Standards and Training (POST) Certification, and Cardiopulmonary Resuscitation (CPR) Certification. 

Total Rewards Highlights

  • Hybrid defined benefit/defined contribution pension plan
  • Health care insurance plan options including a traditional HMO, POS & HSA
  • Dental and vision insurance options
  • Basic Life Insurance benefit of 2.25 times an employee’s annual salary
  • Flexible Spending Account Plan
  • Employee Assistance Program
  • Deferred Compensation
  • Peach State Federal Credit Union
  • 11 paid holidays
  • 15 days annual leave/13 days sick leave

CEO Michael Thurmond and Board of Commissioners invite you to apply!


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