Listing Summary

Posting Open Until Filled

Salary:  Commensurate with experience

At the City of Atlanta, we are passionate about building and improving our community.  Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure.  Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life.

Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained.  Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta!   If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer.

General Description and Classification Standards

Serves the citizens of Atlanta by providing administrative support for the Environmental and Construction Enforcement Division.  Duties include, but are not limited to, managing customer service responsibilities, preparing reports to outside regulatory agencies including monthly, quarterly, and semi-annual reports to the Georgia Soil and Water Conservation Commission and the Fulton County Soil and Water Conservation District; annual MS4 reports to the Environmental Protection Division; and internal reports as directed.  This position will also be responsible for file management of the Division, including digitizing pertinent data (construction drawings, stormwater as built, etc.), managing online and digital databases (Accela, Oracle, and Hansen related systems), processing open records requests, managing storage databases, processing requests for erosion control bond releases, collection and distribution of Site Development approved plans, and the overall management of enforcement documents.  This position will perform additional tasks as needed under the direct supervision of Division management. 

Supervision Received

Direction received is focused on long-term and short-term operating objectives, supervisory effectiveness, and operating results.  This level would be considered supervisory.  Performs work under the direction of the Watershed Manager, II.   

Responsibilities for Internal Candidates

Essential Duties & Responsibilities   

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.  May perform other duties as assigned.

• Provide oversight of the Division’s customer service responsibilities.  This includes providing direct supervision of the Customer Service Representative, Sr
• Provide quality customer service that exceeds the public's expectations for timely and effective delivery of City services. 
• Ensure compliance with state, federal and local regulations. Respond to citizen complaints and process those service requests in electronic database.
• Develop a thorough understanding of federal, state and local environmental regulations and keep abreast of new or proposed regulations as they arise.
• Compile reports to meet regulatory environmental regulations as well as city initiatives. 
• Process the requests for open records and erosion control bond releases.
• Manage stormwater tracking database, including updating GIS database with pertinent information from Accela, Oracle, and Hansen systems.
• Manage the organization, storage, and digitization of Division records. 

Decision Making

Ensures that environmental regulations are properly complied with.  Conducts quality control/quality assurance analysis of compliance.

Leadership Provided

Provide oversight of the Division’s customer service responsibilities. 

Knowledge, Skills & Abilities 

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully.  It is not an exhaustive list.

• Ability to provide excellent service to internal and external customers of the Division.  Must be able to respond well to day-to-day challenges regarding constituent’s concerns. 
• Proficiency in Microsoft Excel, Word, and GIS is required. This position will require an understanding of Oracle, Hansen, and Accela databases as well.   
• Knowledge of environmental regulatory compliance knowledge of federal, state and local environmental laws, rules, and regulations; knowledge of safety regulations; knowledge of computer usage and applications.
• Skilled in operating a computer and other office equipment (i.e., scanner, fax, copier, smartboard, etc.); 
• Skilled in communicating effectively verbally and in writing.
• Ability to review construction plans and technical reports; ability to work independently and utilizes sound judgment; ability to perform effectively as a member of the team in carrying out the City’s stated mission and philosophy; ability to perform the essential functions of the job without posing a direct threat to the health and safety of others.

Qualifications for Internal Candidates

Minimum Qualifications – Education and Experience

Associate degree in engineering, Building Construction, or a related field.

Licensures and Certifications

Must possess a State of Georgia driver’s license.

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.