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The essential function of the position is to provide organizational, administrative, and clerical support to a department. The position is responsible for preparing and typing documents and reports. The position also requires providing customer service to staff members and the public, answering phones, and greeting visitors, providing information as requested or referring to appropriate personnel or department. The position works under general supervision, independently developing work methods and sequences.
MAJOR DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Requires a high school diploma or GED, and the equivalent of two years of college or any combination of education, training, and experience that provides the required knowledge.
Certificates, Licenses and Registrations
Valid Georgia Driver’s License
Knowledge, Skills, and Abilities
Knowledge of city’s various departments.
Knowledge of city policies and procedures.
Knowledge and ability to use routine office equipment such as copier/scanner/fax machine, postage machine and complex phone system.
Skill in public relations and customer service.
Skill in using personal computer to perform word processing and data-entry to generate documents, spreadsheets and data bases using related software applications with accuracy and attention to detail.
Ability to maintain an elevated level of confidentiality and to exercise discretion in performing assigned job duties.
Ability to deal with a variety of factors and situations and to solve routine problems.
Ability to communicate and interact effectively with city employees, city officials and the general public.
Ability to be flexible and to manage multiple assignments and projects in a work environment that can have frequent interruptions at times.
On rare occasions, may work an adjusted schedule for assisting in events occurring after
5:00 p.m. such as meetings.p >