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Chief Information Officer


Listing Summary

Chief Information Officer

$95,680.00 - $126,755.20 Annually

Full Time


300 Henry Ward Way, Gainesville, Georgia


Directs and manages all information technology staff and technology projects, functions, infrastructure, operations, and resources for the City of Gainesville.  Plans and directs the development and administration of the City’s systems and strategic planning to include the management of all hardware, operating systems, systems and applications software, and the personal computer network. Maintains and controls hardware and software functions of all City departments. Performs applications software analysis, design, development and management, providing conceptual and/or technical advice.  Responsible for IT network security/Cyber Security management of City systems. 

 Job Duties:

Plans, directs and coordinates development, operation, and maintenance of the City's systems and personal computer network, including all hardware, operating systems, and systems and PC software, and maintenance agreements; manages ongoing operations and directs the development of future applications related to network servers, desktop computers, website, and local area networks.

DEPARTMENT DIRECTOR RESPONSIBILITIES: (All department directors are responsible for the overall efficient and effective operations of their departments, more specifically as outlined below.)

Responsible for the direction, planning, organization and scheduling of work for the Department.

Interviews, makes hiring recommendations, and evaluates performance of subordinates.

Directs, reviews and provides feedback to subordinates.

Develops and administers departmental budget, monitors expenditures to ensure compliance with City policy.

Develops departmental goals and objectives and monitors performance as compared to goals.

Responsible for keeping the Administrative Services Director, Assistant City Manager and City Manager apprised of departmental operations and trends present in the department.


Performs applications software analysis, design, development and management providing conceptual and/or technical advice.

Develops City-wide policies relating to IT related systems.  Interfaces with departments to determine the best data management approaches to be used.

Responsible for increasing and promoting cyber security awareness through City-wide communications, policies, and assigning training to end users.

Lead the IT department that supports the department directors and their teams in leveraging technology and technical resources that advance their efforts to deliver services and programs. 

Direct the preparation and administration of the annual information technology budget; direct the appropriate departmental budgetary controls.

Approves requirements for hardware, software, and computer supply purchases. Performs needs and cost analyses as needed. Reviews formal designs from staff ensuring security concerns and internal controls are addressed.

Manages the development, negotiation, and administration of information technology contracts and contractors.

Monitors installation plans and integration of new systems, including timeliness and vendor participation.  Contacts hardware/software vendors, and technical representa­tives.  

Interviews, makes hiring decisions, trains, evaluates, and disciplines departmental personnel as needed. Directs, reviews and provides feedback to subordinates.

Recommends, coordinates, and schedules in-house and off-premises systems technology training.

Analyzes and evaluates the effect new or modified software has on current software applications.

Oversees preparation and maintenance of systems documentation, procedures, and technical library.

Makes a priority of upgrading knowledge and skill by attending user group meetings, related seminars provided by vendors or governmental groups and IT/Security continuing education courses.  

Performs other related duties as required.

Employee subject to recall to duty in cases of emergency.

Education and Experience:

National Certified Government Chief Information Officer certification preferred.

Bachelor's degree in Information Technology or a related field from an accredited college/university.

Ten years progressively responsible information technology experience, including supervisory experience.  Minimum of five years of public sector IT leadership experience required.

Any equivalent combination of education and experience which provides the minimum level of qualifications stated above.

Licenses and Certifications:

Microsoft®, Network, or IT security certifications such as Cisco, Palo Alto, Nutanix virtualization, preferred.

Valid Class C Driver’s License and a satisfactory Motor Vehicle Record (MVR).

Knowledge, Skills, and Abilities:

Knowledge of industry-accepted systems standards, procedures, and related equipment.

Knowledge of principles of supervision, training, and perfor­mance evaluation desired.

Skill in operating computer equipment, data entry devices, personal computers, calculator and computer related equipment.

Ability to comprehend technical literature.

Ability to select, develop, organize, motivate, and effectively utilize staff.

Ability to communicate clearly and effectively, both orally and in writing.

Ability to perform effectively under pressure and meet deadlines.

Ability to analyze data thoroughly.


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