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SUMMARY: The Human Resource Manager is responsible for the daily HR operations including consulting with management on personnel issues related to hiring, compensation, training, and development, assisting in the understanding and communication of HR policies and procedures, and handling compliance issues. Serves as a liaison between the organization’s employees and management. Maintain strict confidentiality related to all employee and Authority related business.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following:
· Responsible for the implementation and management of a systematic and technology-based employment process within the MUNIS HR/PR system.
· Participates in developing department goals, objectives, and systems.
· Develops and maintains a departmental, written Standard Operating Procedures (SOP) for departmental processes and procedures.
· Strong leadership and managerial skills to oversee HR and work with all employees.
· Expertise in problem solving.
· Organizational skills.
· Project and time management skills.
· Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits.
· Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labor laws
· Supervising all HR activities, communications, reports, requests, and documents created and received by the team.
· Responsible for all fair hiring practices and the recruitment process for approved vacancies to include but not limited to:
· Candidate selection and interview process.
· Mediating and suggesting solutions to employee disputes.
· Pre-employment and background check processes
· Develop and maintain an official onboarding (new employee orientation) process.
· Participate in the updating, development and implementation of organizational policies and procedures and employee handbook.
· Provides education to department managers and staff as it relates to CAT’s compliance with local, state and federal regulatory requirements.
· Provides employee relations guidance to employees and managers.
· Participates in union labor relations issues including grievances, appeals, written response, and Collective Bargaining Agreement negotiations.
· Conducts exit interviews, informs appropriate management accordingly and provides a quarterly report summarizing issues of concerns.
· Respond to verifications of employment and references for current and former employees.
· Maintain current knowledge of and ensures compliance for local, state and federal regulations related to Human Resources and CAT’s policies and procedures. This includes,
but is not limited to, required reporting, validation documentation and support document retention for internal and external regulatory review.
· Assist in the development and management of the department’s annual budget.
· Related duties as assigned.
· Thorough knowledge of employment laws, benefits, and hiring.
· Compensation and wage structure.
· Strong interpersonal, written communication, and team building skills.
· Highly motivated with ability to be a team player and work independently.
· Employee relations experience in a union environment.
· Strong computer skills and demonstrated use MS Office experience including Outlook, Excel, Word, and PowerPoint.
· Able to analyze HR data and make recommendations, preferably using Munis.
· Investigative experience preferred.
· Ability to multi-task, prioritize and work efficiently.
· Ability to listen, communicate (written and verbal), and follow-up effectively with all staffing levels and customers.
· Excellent grammar, spelling, and proof-reading skills.
· Ability to work independently, be a self-starter, and energetically approach tasks assigned.
· Ability to demonstrate good common sense and sound judgment.
· Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings.
· Ability to perform at high levels in a fast-paced ever-changing work environment.
· Ability to anticipate work needs and follow through with minimum direction.
EDUCATION & EXPERIENCE: A bachelor’s degree in human resources, Business Administration, Finance, or closely related field required. Minimum seven (7) years of broad-based HR experience, with a minimum of three (3) years HR supervisory management experience required. Experience in union or similar labor management environment preferred. Active SHRM or HRCI certification highly desired.
COMMUNICATION SKILLS: Fluent in English, experience with writing reports, briefings, etc. using MS Office, and oral presentations. HRIS skills preferred.
REASONING SKILLS: Able to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving several variables in standardized situations. Strong analytical skills are a must.
COMPUTER SKILLS: Experience with Microsoft Office software, Outlook, and internet is required. MS Project and Access experience highly desired.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; and smell. The employee is frequently required to lift up to 20 pounds. The employee is occasionally required to lift up to 20 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.