Listing Summary

About Us

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia. Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Responsible for the full lifecycle and administration of components of an application platform, related integrations, and applications running on the platform. Uses platform functionality to develop enhancements, workflows, reports, and dashboards. Ensures stability, availability, and security. Performs daily administrative and user support tasks.

Responsibilities

KEY RESPONSIBILITIES:

• Responsible for the full lifecycle, planning, and administration of components of an application platform, related integrations, and applications running on the platform
• Uses platform functionality to develop enhancements, workflows, reports, and dashboards
• Responsible for the stability, availability, and security of platform components and related applications
• Performs daily administrative and user support tasks
• Manages and maintains relationships with business units and stakeholders to identify and understand their needs, and implement solutions that best support their objectives
• Leads platform implementation projects, providing updates on project progress, and proactively communicating issues that may impact project success
• Maintains application inventories and documentation, such as application architecture diagrams, data flow diagrams, business process documentation, configurations, data governance documents, standard operating procedures, and run books
• Keeps stakeholders informed of all relevant updates (system enhancements, system upgrades,

system outages, project updates, etc.) around applications, services, projects, initiatives

• Analyzes business requirements and develop technical solutions accordingly
• Collaborates with internal and external partners to ensure solutions provide the best user experience
• Works with internal colleagues to design and implement integration/data feeds/interfaces with other systems, such as APIs and Authentication
• Provides support, monitoring, and maintenance for assigned environments, including prompt resolution of customer requests
• Participates in platform communities and stay up to date on new software technologies and best practices
• Executes software installations, creation, configuration, and loads

Required Qualifications

Educational Requirements:

Bachelor's degree from an accredited institution of higher education in related field

Other Required Qualifications

Successfully complete training and/or certification within the assigned platform(s) within one (1) year of employment

Required Experience

Five (5) years of related work experience

Preferred Qualifications

Additional Preferred Qualifications

Ability to write small code fragments to augment limitations in platform logic

Preferred Experience

Prior experience administering specialized platforms

Abilities

Knowledge, Skills, & Abilities

Must be able to maintain training and/or certification within the assigned platform(s)

Able to handle multiple tasks or projects at one time meeting assigned deadlines

May be cross trained to assist and support other platforms as assigned

KNOWLEDGE

Strong understanding of the assigned technologies and concepts

Strong understanding of ETLs, SQL, PL/SQL

Skills

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

Proficient with computer applications and programs associated with the position

Strong attention to detail and follow up skills

Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer.