Listing Summary

Position Information

 

The purpose of this classification is to perform professional level work providing direct support to county management and/or assigned departments in the development and communication of public information and a positive image of the county. The primary work emphasis is on writing and designing a variety of communications, including newsletters, brochures and releases, and managing assigned social media channels in accordance with the County’s strategic communications and public relations strategy as presented by the Department of Communications. . 

 

 

Job Summary

 

The following duties are normal for this position.  The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.

 

Coordinates and participates in the development, research, writing, editing, design, production, and publication of various reports and communications materials, including articles, reports, brochures, newsletters, and other publications: develops, designs, proofreads, or writes the publication of various documentation; prepares/edits speeches, correspondence, or projects as requested; develops text and illustrative slides for public presentations; designs and coordinates the printing and distribution of departmental brochures, programs, reports or other materials; assists with the coordination and integration of departmental reports/slides into consolidated reports or presentations; 

All public facing messaging, campaigns or communications will be produced in accordance with the County’s strategic communications and public relations strategy as presented and updated by the Department of Communications. 

Manages assigned social media accounts, to ensure consistent and professional branding and messaging across platforms; leverages social media as vital conduit for disseminating information to the public, including in emergency situations; monitors social media to ascertain the sentiment of Forsyth County residents and other stakeholders; coordinates with their direct supervisor and Department of Communications regarding issues and areas of concern observed on social media channels.

Coordinates the production of monthly newsletters and other print materials to include writing and layout: takes photos and coordinates utilization of photographs to accompany news articles, press releases, internal releases, newsletters, or other publications as requested; designs graphics to accompany print material; works with vendors to coordinate the production of various print media as requested; and distributes materials as appropriate.

Assists with development and maintenance of information for publication on the County or assigned department’s web sites and Intranet, social media sites,information channels, bulletin boards, or other media as requested.

 

Provides information to the public under the direction of  their direct supervisor in accordance with the County’s strategic communications and public relations strategy as presented by the Department of Communications: keeps the public informed about  programs, services, activities, and issues; responds to inquiries or comments from the public via telephone, e-mail, or mail; answers general questions or refers questions to appropriate individual/department; consults with county officials to review operations/activities, review/resolve problems, receive advice/direction, and provide recommendations relating to the dissemination of information to the public and media.

 

Assists with development, implementation, and maintenance of strategic plans for public information, communications, and public relations. Assists the  assigned department(s)/organization(s),  in developing, executing and monitoring a consistent/positive image of county in accordance with the County’s strategic communications and public relations strategy as presented by the Department of Communications

Prepares the completion of various assigned forms, reports, correspondence, press releases, internal releases, newspaper articles, newsletters, calendars, draft documentation, departmental brochures, advertisements, reports, slides, presentation materials, or other documents; for review/approval before public release.

Attends meetings, serves on committees, and makes presentations as needed.

Assists in organizing, publicizing, and/or coordination of special events/activities.

Assignment to Parks & Recreation Department may include the following additional duties:

Performs graphic design, development, research, writing, editing, layout, production, and publication of various reports and communications materials, including brochures, newsletters, fliers, signs, social media, presentations, and other publications.

Captures and maintains database of photographs and video; coordinates utilization of photographs to accompany print and web-based communications.

Assists with development, implementation, and maintenance of the department’s Marketing & Community Relations Plan for public information, communications, and public relations; assists direct supervisor in developing, executing and monitoring a consistent/positive image of department.

 

ADDITIONAL FUNCTIONS

 

Performs general/clerical tasks, which may include answering telephone calls, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.

 

Performs other related duties as required.

 

Minimum Qualifications

 

Associates Degree from an accredited college or university in Journalism, Marketing, Public Relations, Communications, or closely related field; supplemented by one (1) year previous experience and/or training that includes public/media relations, communications, marketing, graphic design and desktop publishing; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Some video production experience preferred.  Must possess and maintain a valid Georgia driver’s license.