Assess incoming communications from constituencies to the Mayor’s Office (including telephone calls and e-mail messages and other forms of communication) and using independent judgment to determine the communications requiring priority attention. Facilitate appropriate and timely responses and ensure satisfactory closure is achieved
Liaison with City Departments to conduct research and secure timely resolution of a wide variety of citizen problems and concerns
Prioritize, channel, and facilitate communication from department heads, and department coordinators through the travel. Ensure appropriate and timely responses are provided by following up as needed
Review and research statistical and administrative information as needed for the Office of the Mayor and General Operations
Manage purchasing activities for the Office of the Mayor and General Operations. Prepare and process requisitions and gather quotes for submittal to the City’s Finance Department
Research and analyze projects; Write after action reports; Assist with monitoring projects including timelines and deliverables; Brief Office of the Mayor and General Operations accordingly
Assist in supporting a variety of operations-based projects. Perform a wide variety of executive administrative duties as required by daily operations in the Office of the Mayor and General Operations
Using current computer software programs to prepare drafts of documents and finished documents,
Reviewing finished materials for completeness, accuracy, format, compliance with policies and procedures, and appropriate language.
Receive and distribute incoming and outgoing mail; review and evaluate mail to identify those items requiring priority attention
Independently respond to letters and general correspondence of a high level to routine nature
Attend meetings on behalf of the Office of the Mayor and General Operations
Ability to post and maintain content on social media
Maintain appointment schedules and calendars for the Office of the Mayor and General Operations; arrange meetings and conferences
Assemble background materials, prepare agendas, and record action
Provide follow up to assignments given to management staff by the Mayor and General Operations; provide status reports to Operations