Listing Summary

Position Information

 

The purpose of this position is to work on and manage all IT/Special Project development, deployment, and support for Magistrate Court’s information systems and office operations.  Includes support of case management systems, lien filing systems, electronic (e-filing) systems, accounting systems, security of electronic records and record retention, local computer hardware/software, payment systems, and online services.  Includes support and direction of employees in Magistrate Court in the use of software. This position reports to the Chief Magistrate and acts as a key member of Magistrate Court’s management staff. 

 

Job Summary

 

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

 

Coordinates daily work activities; organizes priorities; monitors status of work in progress and inspects completed work; confers with staff, assists with complex/problem situations, and provides technical expertise.

 

Designs, supervises, directs, evaluates, and supports all technological projects and processes; conducts all court technology-related training; attends all State of Georgia training related to the Magistrate Court Council, the Georgia Crime Information Center, the Georgia Department of Driver Services, and vendor training programs. Stays abreast of proposed and current legislation related to the same.

 

Acts as liaison with the IST department regarding installation, configuration, and maintenance of the office information systems, including server, back-ups, and other components. In conjunction with the IST department, maintains, configures, and upgrades servers, reviews plans, and implements upgrades and changes needed for operation of office information system to ensure compatibility with county network components.

 

Coordinates and assists IST in the purchasing of computer systems and components for Magistrate Court’s information systems; acts as Magistrate Court liaison making recommendations regarding hardware/software purchases and usage; coordinates with IST regarding communication with vendors regarding products, pricing, and availability; provides input regarding the final approval and placing of orders.  

 

Communicates with hardware/software service representatives and technical support representatives; provides information concerning operational and/or mechanical problems as appropriate.  

 

Responsible for the operational and functional technical aspects of the Odyssey Case Management System, Tyler e-file, ResearchGA, Anywhere Warrant, CDCS, and ensuring all laws, regulations, and guidelines are followed.  Responsible for the electronic storage, retention, and retrieval of all Magistrate Court data and information, both public and private.

 

Responsible for the presentation and functionality of the Magistrate Court’s internet presence, including online citation payments, online case searches, online attorney access, informative information, and links to other offices and agencies.  

Responsible for communications, updates, and fixes for data information shared and reported by statute to the State of Georgia, the Georgia Crime Information Center, the Georgia Department of Driver Services, the Forsyth County Clerk of Court’s office, Georgia Supreme Court, the Georgia Court of Appeals, and the Administrative Office of the Courts.   Additionally acts as liaison and primary contact with the above authorities and departments for the Clerk of Superior Court.  

 

Establishes, maintains, and monitors appropriate security measures for all court, warrant, and accounting systems. Helps develop, monitor, and improve internal control measures for the accounting of monies and sensitive information.  

Consults with the Chief Magistrate and other officials to review office technical operations/activities, review/resolve problems, give advice/direction, and provide recommendations.

 

Serves as a key member of the Emergency response team; coordinates and responds to emergencies affecting the electronic integrity and security of the electronic data files of Magistrate Court.

 

Identifies new processes and alternatives to resolve problems or improve/enhance operations; evaluates performance of systems and programming to meet growing needs of Magistrate Court.  Attends meetings, serves on committees, and makes presentations as needed.   Compiles and/or monitors various statistical data; makes applicable calculations; analyzes data and identifies trends; summarizes data and prepares reports.  Designs, implements, and maintains new technologies to ensure the efficiency of Magistrate Court such as e-filing, payment kiosks, public information terminals, provides assistance and input relating to office document imaging and management systems. Ensures office compliance with all applicable Georgia codes, laws, regulations, standards, policies, and procedures; initiates any actions necessary to correct deviations or violations.

 

 

ADDITIONAL FUNCTIONS

 

Performs general/clerical tasks, which may include copying and other documents, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.

 

Provides assistance to other employees or departments as needed.

 

Performs other related duties as required.

 

Minimum Qualifications

 

Bachelor’s degree in Computer Science, Information Systems, Business Administration or closely related field from an accredited institution; Supplemented by six (6) years of experience and/or training in network administration, court based case management programs, system analysis, basic programming, systems administration, technical support, project management, and supervision; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.