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Claims Adjuster

DeKalb County School District

Listing Summary

Title: Claims Adjuster, All Lines

Under general supervision, investigates, administers, evaluates and reconciles errors and omissions, general liability and automobile claims presented against the DeKalb County School District (“DCSD”).

Essential Functions:

The following duties are representative for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Reviews property damage and personal injury claims submitted regarding vehicle accidents.
• Gathers information from sources, including but not limited to police reports.
• Evaluates coverage, per claim, of insurance policies associated with DCSD.
• Monitors insurance claims and provides information to ensure timely handling of vehicle and property restoration.
• Prepares reports for use by Claims Examiners of investigative findings and recommendations.
• Consults with specialists such as engineers, architects, accident reconstructionist and physicians regarding claims submitted.
• Collaborates with DCSD legal counsel relating to defending DCSD against lawsuits filed, negotiating settlements; assisting with obtaining documents needed for settlement of claim.
• Investigates and rectifies all errors and omissions related to general liability and automobile claims for DCSD.
• Determines liability coverage for DCSD insurance policies.
• Assembles and analyzes loss data and trends within the areas of vehicle accident and personal injury claims.
• Performs safety/ hazard investigations for all schools and facilities and recommends and coordinates with other departments for corrective action.
• Engages in recovery and subrogation efforts.
• Assists with training regarding claims reporting.
• Provides input regarding procedures and practices with respect to claims handling.
• Performs other duties as assigned.

• High school diploma or GED equivalent required.
• Associate’s degree or equivalent completed college coursework in Risk Management (ARM) or Association in Claims (AIC) designation from a Professional Standards Commission approved accredited college or university is preferred.
• Minimum three (3) years of experience in general liability and/or automobile claims required.

• Chartered Property Casualty Underwriter (CPCU®) Professional Designation preferred. 
• Valid insurance adjuster license issued by the State of Georgia required.

(1) Select a job posting via the PATS website at; (2) Complete an on-line application; and (3) Submit the required documents.  Please check your “To Do List” for a list of requirements.  Documents underlined in blue can be attached.  All other documents must be submitted to The Division of Human Capital Management.


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