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Front Desk Operator (FT)


Listing Summary

Position: Front Desk Operator (FT)                                                   Department: Sheriff

Starting Salary: $16.30/hour                                                             FLSA Status: Non-Exempt

Posting Date:  April 06, 2021                                                            Closing Date: Continuous

                                                           REVISED 05-20-2021

Job Summary:

This position operates the jail control room, dispatches department personnel, and manages department records.

Major Duties:

  • Answers telephone and greets visitors; provides information and assistance; refers to appropriate personnel.
  • Operates Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) terminals; runs criminal and drivers histories; enters warrants and other data.
  • Enters crime, incident and accident reports; reviews reports for accuracy and completeness; distributes to appropriate departments or individuals; maintains related files.
  • Completes required GCIC and NCIC training.
  • Prepares reports for distribution to the public upon request.
  • Runs background checks.
  • Receives fees and other payments.
  • Maintains log of officer movements.
  • Answers radio calls and dispatches personnel.
  • Completes bond paperwork.
  • Conducts inmate searches.
  • Contacts on-call employees in the event of an emergency.
  • Must be able to work rotating shifts (four months day shift and four months night shift)
  • Performs related duties.

Knowledge Required:

  • Knowledge of computers and job-related software programs.
  • Knowledge of customer service principles and practices.
  • Knowledge of GCIC and NCIC policies and procedures.
  • Skill in the use of a two-way radio.
  • Skill in the provision of customer services.
  • Skill in the analysis of problems and the development and implementation of solutions.
  • Ability to multi-task efficiently in a high stress/pressure work environment.
  • Skill in oral and written communication.

Minimum Qualifications:

  • Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
  • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
  • Possession of or ability to readily obtain GCIC/NCIC certification.

The successful candidate must pass a Background/Reference Check, and Pre-Employment Drug Screenings prior to the start of employment.

To Apply: All applicants must complete a Habersham County employment application. Applications can be found online at  Applications and a detailed job description can be picked up at the Habersham County Human Resources Department, Administration Building located at 130 Jacob’s Way, Clarkesville, GA 30523 in room 303. For more information please call (706) 839-0214.

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