Information Technology Coordinator
REPORTS TO: City Manager or Designee
Job Title: Information Technology Coordinator
Job Summary: This position is responsible for the supervision, implementation, and maintenance of the City’s computing/technology needs in partnership with City’s contracted IT provider. It ensures the secure and effective operation of all computer systems, related applications, hardware, and software used within the City. Work is performed under the general supervision of the City Manager or designee
- Plans and supports the City’s complex computer and networking systems throughout all City departments in partnership with City’s contracted IT Provider.
- Interacts with City leadership to determine technology solutions and improve efficiency.
- Recommends policies, procedures and standards concerning technology best practices and usage in partnership with City’s contracted IT Provider.
- Gathers, interprets and prepares data for studies and reports; make recommendations for decision making purposes and requests from City Manager or Mayor and Council.
- Coordinates preparation and implementation of the Information Systems Department budget, in partnership with City’s contracted IT Provider and budget team; controls and monitors department expenditures to assure efficient fiscal management.
- Coordinator allocation of equipment, materials and other resources to technology related projects and services in partnership with City Manager or designee.
- Coordinates telephony and ISP services with providers, in partnership with City’s contracted IT Provider.
- Conducts various projects and assists in planning/scheduling major projects in partnership with City’s contracted IT Provider.
- Maintains a working knowledge of a variety of computer operating systems and software programs associated with work activities, which may include word processing, spreadsheet, database, networking, communications, diagnostic, utilities, Internet, and email.
- Maintains an awareness of new products, technologies, trends, and advances in the profession; reads professional manuals and publications to increase knowledge of computer operations.
- Assists with set up of new laptops, mobile devices, tablets, cell phones, printers, scanners, copiers, projectors, and other assorted hardware, software, and network devices. Performs maintenance and upgrades.
- Conducts cyber security oversight and user training initiatives in coordination with IT Provider.
- Coordinates disaster recovery testing in partnership with City’s contracted IT Provider.
- Maintains IT department’s response for City’s COOP initiative.
- Assists with the maintenance of VoIP telephone systems.
- Maintains the City’s information technology inventory; monitors hardware, warranty and support information, software programs and licensing compliance.
- Performs Video/Audio/Multimedia setup and support
- Coordinates technical requirements for events.
- Performs other related duties as assigned.
Knowledge Required by the Position:
- Knowledge and compliance relating to principles, theories, and methods of technology management.
- Knowledge and compliance relating to principles, theories, and methods of cyber security and disaster recovery management.
- Ability to manage the implementation of emerging technologies.
- Ability to manage AV and Multimedia technologies
- Skill in using independent judgment and discretion.
- Skill in prioritizing, scheduling and delegating assignments.
- Skill in conceptual thinking.
- Ability to work courteously and tactfully with customers and employees.
- Ability to establish and maintain cooperative and effective working relationships with others.
- Ability to communicate effectively, both orally and in writing.
- Ability to instruct and lead others.
Supervisory Controls: The work is performed under the general supervision of the
City Manager or designee.
Guidelines: Guidelines include City and departmental policies and procedures. These guidelines
require sound judgment and interpretation in application.
Complexity: The work consists of a variety of administrative and technical duties and ability to engage in critical thinking.
Scope and Effect: The purpose of this position is to manage and support all elements of the City’s technology platforms, in partnership with City’s contracted IT Provider. Successful completion ensures the efficient operations of the City’s computer/technology systems.
Personal Contacts: Contacts are typically with the City Manager, Mayor and Council, co-workers, vendors, other City employees and the general public.
Purpose of Contacts: Contacts are typically to give and exchange information and provide services.
Physical Demands: Work is typically performed with the employee sitting, standing, bending, crouching, crawling, or kneeling. The employee must occasionally lift light and heavy objects and use tools that require a high degree of dexterity.
Work Environment: The work is typically performed in an office.
Supervisory and Management Responsibility: There may be supervisory responsibilities as the City grows.
Minimum Qualifications: Bachelor’s degree in Computer Science, Management Information Systems or closely related field; Masters degree preferred; two years related experience. Equivalent combination of education and experience.
The City of Powder Springs is an Equal Opportunity Employer
All applicants must complete a City of Powder Springs employment application. Applications may be down loaded and printed from the website at www.cityofpowdersprings.org or you may receive an application at City Hall located at 4484 Marietta Street, Powder Springs, GA 30127.
Contact Information: Please submit City of Powder Springs Employment Application to:
Rosalyn Nealy, Human Resources Director
City of Powder Springs
P.O. BOX 46
Powder Springs, GA 30127
Closing Date: Open Until Filled