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Accounting Tech I - Sanitation Billing

Morrow


Listing Summary

Email your resume to cpike@cityofmorrow.com

Under the general administrative supervision of the Public Works Director, Incumbents initially receive close supervision while learning to perform the more routine, though complex, assignments while learning City policies and procedures. As experience is gained, incumbents are expected to work with greater independence of action within established guidelines. This position prepares billings for solid waste services with assisting the Public Works Director with various financial administrative responsibilities. Researches assessments on utilities for external customers. Acts as the liaison between the citizens and different departments accordingly to the needs of the situation. Occasional contact with upper-level managers on matters requiring explanation and discussion. Receives incoming telephone calls related to payment on accounts and responds to public inquiries for information. The position must demonstrate an ability to make decisions regarding citizens and business owner’s affairs, and be able to follow policies and procedures developed for the Public Works and Finance Department.

 

MAJOR/ESSENTIAL DUTIES:    

  • Assist and interacts with the public and co-workers in a professional manner.
  • Educate customers about solid waste services provided by the City.
  • Assist in the maintenance, account billing, processing, collection, and scheduling of service(s) for City provided services.
  • Answer incoming telephone calls and address customer concerns and inquiries.
  • Organize and utilize the filing systems.
  • Create new accounts and service requests for garbage issues and follow up with the appropriate divisions in Public Works and other city departments to complete requests.
  • Prepare and update monthly statistical reports.
  • Research and process return mail.
  • Monthly generation of Billing mailing. This includes, but is not limited to preparing utility bills for printing and mailing. Tracking and collecting overdue accounts, responding to customer inquiries regarding utility billing. Working with co-workers to prepare invoices on delinquent utility bills. Collection of delinquent accounts, including but not limited to, referral for collection processes.

 

OTHER DUTIES:

  • Assists Public Works Director with vendor bill processing and capital projects tracking
  • Provides information to the independent auditors in the annual audit of City financial transactions as instructed.
  • Promotes a high level of customer service and excellent public relations.
  • First backup sanitation accounts receivable cashier.
  • Performs other related duties as assigned.

Listing ends on:

10/1/2021