The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults, and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information, and the involvement of the community in collaborative partnerships.
The Talent Management Group is one of five functions housed within the Center for Strategic Operations and Administration, providing oversight and strategy for the agency’s critical business infrastructure, which also includes financial services, information technology, legal, and general services. The Talent Management Group supports approximately 200 employees in the execution and administration of a full range of talent management programs and initiatives, including talent acquisition, compensation and classification, benefits, pension administration, performance management, leadership and professional development, policy development, HRIS/Analytics, risk management, employment law compliance, and employee relations.
While the agency’s workforce is small in comparison, the complex work, diversified and cutting-edge skillset required to address the complex regional issues around transportation, natural resources, workforce development, and senior services for one of the fastest growing older adult populations in the country requires a unique Human Resources/Talent Management professional.
The Management Services Specialist will be responsible for supporting the functional areas within Talent Management by providing administrative tasks and services to support the day-to-day operations of the Talent Management Group effectively and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide clerical and administrative support to the Talent Management Group;
- Coordinate Talent Management projects, meetings, training, surveys, process documentation and prepare reports relating to personnel activities;
- Provide coordination and project support around various Talent Management initiatives and deliverables for meetings and programs set-up, break down and execution;
- Participate in the development of new system enhancements to our current HRIS platforms;
- Assist in onboarding new hires and conduct new employee orientation. Process new employee set up and inputs and maintain HRIS records;
- Schedules testing and interviews, screens applicants according to established criteria;
- Create and maintain employee personnel files; records, and documentation. Perform routine audits to ensure compliance with governing regulations, and ensure record retention schedule is compliant;
- Maintain inventory of forms, office supplies and other general supplies for Talent Management, and order supplies as needed;
- Prepare and/or process purchase orders and invoices, reviews, and reconciles purchasing card expenses;
- Pick-up, drop-off and distribute incoming/outgoing time sensitive mail and correspondence for Talent Management;
- Answers telephone and assists Talent Management in returning voice messages, emails and responding to inquiries and requests;
- Maintain and post applicable legal notices and updates as required;
- Assists and provides support in meeting and/or event planning; coordinating event logistics and dissemination of information; Maintains I-9 documents for active and inactive employees;
- Responsible for verification of employment for current and separated employees;
- Files and scans various documents. Maintain and secure confidential and sensitive information;
- Assist with compliance with all local, state, and federal employment laws and regulations;
- Perform other duties as assigned to support agency goals and objectives.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:
- Knowledge of federal and state laws, regulations, and rules applicable to human resources/talent management;
- Knowledge of trends, practices, and current thinking in the field of human resources/talent management;
- Ability to work independently, establish priorities and organize work;
- Ability to multi-task with attention to detail and strong time management skills;
- Ability to organize tasks, meet deadlines, and manage and prioritize competing demands;
- Ability to establish and maintain positive, collaborative relationships with all levels of staff and strategic partners;
- Ability to take initiative, while being proactive and independent;
- Ability to remain open to change and new information and ideas and adapt to the same;
- Ability to maintain confidentiality and exercise considerable skill in information handling, privacy of records and judgment;
- Ability to respond effectively to the most sensitive inquiries or complaints;
- Ability to define problems, collect data, establish facts, and draw valid conclusions;
- Skill in communicating both orally and in written form;
- Skill in researching complex issues and developing recommended actions;
- Demonstrates outstanding judgement, sensitivity, and high discretion;
- Possess strong judgment, discretion, high level of confidentiality, flexibility, and integrity;
- Possess excellent communication skills, including both written and verbal;
- Possess strong analytical, technical, and organizational skills;
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams and PowerPoint) and HR software application systems.
- High School Diploma or GED
- Four (4) years of related administrative support or customer service experience
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
- Bachelor’s degree in Human Resources Management or related field
- 1- 3 years of experience in HR or administrative support
- PHR, SPHR, SHRM-CP, or SHRM-SCP certifications
In addition to the detailed examples of responsibilities and abilities contained herein, all employees of the Atlanta Regional Commission are expected to model behavior consistent with the guiding principles outlined in our Evolution Strategy. Specifically, incumbents are responsible for demonstrating work habits that are:
- Interdisciplinary by promoting professional and interpersonal connections and integration across functional disciplines.
- Holistic by seeking expertise within the team, Group, or Agency to produce his/her work output, and demonstrating a strong understanding of and support for interrelationships between their work and the work of others in the team, Group, or Agency.
- Actionable by continuously striving to improve his/her capabilities to produce sustainable outcomes and displaying a strong need for achievement and a high energy level to attain goals.
- Outcome Based by taking the initiative to meet goals and expectations, and consistently striving to produce tangible results with significant visible impact, and.
- Targeted toward Ensuring Colleagues' Success by willingly and deliberately providing his/her expertise to others to build and sustain effective internal and external working relationships, and by modeling behaviors that consistently demonstrate concern for colleagues' success, needs, respect, trust, and integrity.
ANNUAL SALARY RANGE: $40,356- $58,517 (no SS deductions except for Medicare portion, approx. 1.45% of salary)