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Police Service Representative


Listing Summary

The City of Dunwoody Police Department is currently accepting applications for a Police Service Representative.

This position performs responsible clerical functions under the direct supervision of the Records Supervisor.  The position is responsible for retrieving police reports; processing citations; verifying, retrieving, entering and changing information stored on GCIC; dispersing information to police personnel and citizens; and entering and retrieving information on the in-house computer system.

Essential Duties and Responsibilities:
• Processes citations, checks computer records, and files records generated by the department.
• Teletypes police messages to and from other agencies.
• Performs duties at the front desk including operating the telephone switchboard, assisting citizens, and bonding people out of jail.
• Assists general public in obtaining reports and information and collects money for various services.
• Answers phones and takes messages for officers.
• Verifies all information stored on GCIC by monitoring validation reports from GCIC, completes form letters on each entry, and writes supplemental report to upgrade information. Verifies GCIC/NCIC entries.
• Runs suspended and revoked licenses taken by officers through GCIC for status, completes forms and makes copies of reports and licenses, mails original to state and files copies.
• Conducts criminal history checks as needed to process case files and other requests.
• Monitors internal security system.
• Will be required to perform other duties as requested, directed or assigned.
• Regular attendance and punctuality are essential requirements of the job.

Minimum Requirements:
• High School graduate or GED
• Minimum of two (2) years experience in an office clerical position preferably in a police environment
• An equivalent combination of education and experience may be acceptable
• Knowledge of state laws, practices and procedures relating to municipal police departments
• Ability to pass the Georgia Crime Information Center certification test
• Required to work shift work (open 24 hours a day) on a rotating 12-hour schedule

Salary Range: $36,794 - $58,870
• 100% City-Paid Employee Medical Insurance
• 100% City-Paid Employee Dental Insurance
• 100% City-Paid Employee Life/AD&D Insurance
• 100% City-Paid Employee Short-Term and Long-Term Disability Insurance
• 100% City-Paid Wellness Program
• Vision Insurance
• Retirement Savings Plans
• Flexible Spending Accounts (FSA)
• Education Assistance
• Fitness Center Memberships
• Vacation Leave, Holidays, and Sick Leave

Only candidates that meet all the minimum requirements above will be considered.  The City of Dunwoody has been certified as a Drug-Free Workplace by the State Board of Workers’ Compensation.  All job applicants for the City must undergo testing for the presence of illegal drugs as a condition of employment.

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