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Claims Adjuster

Augusta-Richmond County


Listing Summary

DESCRIPTION

The purpose of this classification is to process and maintain claims documentation, receive and respond to questions regarding claims activities, and other administrative tasks as assigned.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Manages the administration of property, casualty or other liability claims from intake through settlement or trial for all Consolidated Government departments and constitutional offices: reviews claims to determine Consolidated Government liability according to applicable local, state and federal laws, rules and regulations.
  • Receives, reviews, analyzes and investigates reports of property, casualty and other liability claims: establishes case files; conducts on-site inspections and interviews with employees, claimants, attorneys and departmental contacts; identifies, evaluates, controls and minimizes Consolidated Government loss or damage to physical assets and losses arising from liability claims.
  • Prepares Notices of Claim for all property and casualty accidents/losses reported: contacts parties involved to ensure accurate and comprehensive information; discusses management and settlement recommendations with adjusters; notifies fleet management for cases involving damage to Consolidated Government vehicles; and reviews and issues repair payments.
  • Assists in mediation and litigation activities: coordinates subrogation activities against persons or companies that cause financial loss to the Consolidated Government; participates in settlement negotiations; conducts research; assists attorneys where appropriate in the development of case information and strategy; and attends depositions, mediations, trials and other official meetings and events.

POSITION SPECIFIC RESPONSIBILITIES:

  • Reviews all claims for accuracy
  • Confirms quality repair of vehicles, fencing, etc.
  • May train staff
  • Conducts investigations to verify claims filed by employees

MINIMUM REQUIREMENTS

Education:    Bachelor's or Associate's Degree in Business, Accounting, Finance, or a related field or a High School Diploma/GED based on experience.

Experience:  Two (2) years of experience with Bachelor's Degree, four (4) years with Associate's Degree, or six (6) years with High School Diploma/GED in claims management with emphasis in vehicle repair.
 
Knowledge/Skills/Abilities:


Knowledge of:

  • Applicable laws, rules, and regulations
  • Knowledgeable in all facets of paint & body repair business

Skill in:

  • Reviewing documents for accuracy
  • Applying laws, rules, and regulations
  • Reading and interpreting plans and specifications
  • Conducting inspections
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Licensing/Certification:  

  • Possession of a valid driver's license with good driving history.  If State license is other than Georgia or South Carolina, applicant must obtain a license in Georgia or South Carolina within 30 days of employment. 
  • Georgia Claims Adjuster License or ability to obtain within 12 months of hire

Listing ends on:

2/28/2022