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Administrative Assistant 2

City of Ringgold


Listing Summary

JOB TITLE:     Administrative Assistant #2 (front desk position, vault side)

REPORTS TO:     City Manager

GENERAL STATEMENT OF JOB:

This is a full-time position performing work in the Administration Department, who reports directly to the City Manager.  The main purpose of this position is customer service.

MINIMUM TRAINING REQUIRMENTS:

High School Diploma or GED required with two years experience in general office and secretarial work or related area; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

MINIMUM QUALIFICATIONS REQUIRES:

  • The ability to talk and hear
  • The ability to coordinate hands and eyes in using automated office equipment
  • To be physically able to operate a variety of office equipment, such as a typewriter, computer, printer, fax machine, copier, telephone, transcriber, etc.
  • To be able to use body members to work, move or carry objects or materials.
  • To be able to exert up to twenty pounds of force occasionally, and/or up to ten pounds frequently
  • To be able to lift and/or carry weights of twenty pounds:  physical demand requirements are at levels of those for sedentary work
  • The ability of speaking or signaling to people to convey or exchange information
  • The ability to read a variety of informational documentation, directions, instructions, methods and procedures
  • The ability to acquire knowledge of topics related to primary occupation
  • The ability to record and deliver information, to explain procedures, to follow verbal and written instructions
  • The ability to deal with people beyond giving and receiving instructions.
  • To be adaptable to performing under moderate stress when confronted with an emergency

JOB FUNCTIONS:

  • General Customer Service:
  • Answer phone
  • Answer customer inquires
  • Assist with questions from walk-in customers
  • Take applications, deposits and rental fees for Depot and Patriot Hall
  • Take applications for Little General Park Ringgold Pavilion, keep schedule of events, make a sign, enter reservation in Access
  • Take applications for Memorial Flags and post payments
  • Post Anderson Cemetery Baxter Addition Fund Contributions
  • Give Directions

 

  • Water -
  • Post water payments
  • Take applications for new water service, post payment and issue work orders
  • Balance money drawer and run reports daily
  • Take change of address, termination, name change, bank draft, etc. and give to the appropriate person

 

  • Iworq -
  • Create work orders
  • Print daily work order reports for Dan
  • Enter new vehicles

 

  • Supplies -
  • Track supplies
  • Order supplies
  • Store supplies
  • Enter supplies in/out Excel spreadsheet

 

  • Police -
  • Take payments and enter in computer
  • Answer police line and send to dispatch or take message
  • Release copies of Accident and Incident reports

 

  • General Duties -
  • Issue purchase orders
  • Open and close building as scheduled
  • Take junk and brush pick-up requests
  • Keep refrigerator stocked with water and sodas
  • Dan projects – as assigned

Listing ends on:

6/30/2022