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Supervisor, Custodial Services

Kennesaw State University

Listing Summary

About Us

Find your wings at KSU!

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia’s college . We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high- impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university’s vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion!


Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Supervises work performed by all custodial services employees in assigned zone and/or shift. Provides cleaning skills and general labor for assigned locations, buildings and/or facilities. Safely maintains assigned facilities and cleaning equipment. Provides leadership to ensure the cleanliness of buildings on campus.


  1. Supervises assigned staff, zone, location and/or shift in all aspects of cleaning
  2. Supervises and maintains team cleaning program using established cleaning tasks and frequencies
  3. Conducts quality control inspections and ensures established regulations, guidelines, protocols and processes are followed
  4. Completes special projects and special event setups per electronic system and work order assignment
  5. Manages all equipment by performing timely equipment inventory, inspection and repair
  6. Participates in the hiring, training, development, performance management and termination processes for assigned staff
  7. Ensures staff is trained on proper handling of equipment and cleaning chemicals as well as Material Safety Data Sheets and personal protective equipment
  8. Maintains appropriate supply inventory to ensure items are readily available for staff
  9. Assists custodial staff as needed in cleaning and maintaining areas of responsibility



Required Qualifications

Educational Requirements
High school diploma or equivalent

Other Required Qualifications
Current, valid, and unrestricted Georgia driver's license

Required Experience
Three (3) years related work experience

Preferred Qualifications

Preferred Experience
Previous supervisory or management experience

Knowledge, Skills, & Abilities

Able to supervise custodial teams within locations, zones, shifts and/or buildings  Able to handle multiple tasks or projects at one time meeting assigned deadlines

Knowledge of proper and safe use of all custodial cleaning methods, equipment and chemicals  Knowledge of soft and hard floor care processes and techniques  Ability to follow and perform established routine cleaning processes  Mechanical and technical knowledge as it relates to the position  Knowledge of Materials Safety Data Sheets, Personal Protective Equipment, and awareness of safety protocols  Knowledge of extraction, stripping, and refinishing floors

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management and project management  Basic knowledge of computer applications and programs associated with the position (i.e. Microsoft Office suite)  Strong attention to detail and follow up skills  Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007.  Participant ID: 61415

Other Information

This is a supervisory position.
This position does not have any financial responsibilities.
Yes, this position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.

Background Check

  • Position of Trust + DMV + Drug Screen

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation.  Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment.  Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.



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