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The function of Gwinnett County Department of Planning and Development is to promote and enhance the quality of life of residents, visitors, property owners and businesses of Gwinnett County. The Department accomplishes its mission through programs and services that encourage high quality development as well as maintenance and revitalization of existing neighborhoods. The Department consists of the Administration Division, Planning Division, Building Division, Development Division, and the Code Enforcement Division.
The Plan Review Technician II position is assigned to the Customer Service section within the Administration Division. This position is responsible for assisting customers with residential or non-residential plan review and permitting requests; electronic document submittals; and answering customer’s questions, phone calls and emails; helping customers to resolve problems and issues related to their permitting, or plan review concerns. This position requires a wide range of technical expertise with knowledge of internal processes including zoning, plan review, permitting, business license renewals and inspections. This position includes researching, simplifying internal processes, preparing training material, conducting training exercises, and assisting coworkers within the section with challenging and complex inquiries.