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Customer Service Representative / Water Business Office

Athens-Clarke County Unified Government


Listing Summary

SALARY:  $33,482.00 Annually

OPENING DATE: 11/15/22

CLOSING DATE:  11/28/22 11:59 PM

PURPOSE & JOB RELATED REQUIREMENTS:

REPORTS TO:  Customer Service Supervisor

FLSA STATUS: Non-Exempt

CLASSIFICATION:  Personnel System, requires satisfactory completion of a 6 month probationary period.

PAY GRADE: 110

SAFETY SENSITIVE: No
 

Purpose of Job

The purpose of this job is to perform administrative/clerical functions associated with receiving account payments and providing information/service to water and sewer, refuse and stormwater account customers. Duties and responsibilities include, but are not limited to, performing bookkeeping and customer service tasks; opening/closing/transferring customer accounts; providing assistance and information to customers; resolving problems and correcting records; processing account billings; receiving payments and applying to accounts; balancing daily receipts; preparing bank deposits; and performing additional tasks as assigned.
 

Job Related Requirements

Work Schedule: Monday - Friday, 8 AM - 5 PM. 

May be required to work on religious holidays.

Regular and predictable attendance is required.

Must work cooperatively with others.

When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.

MINIMUM TRAINING & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

High school diploma or equivalent with one year of experience involving customer service, cash handling, issuing adjustments and billing procedures or related experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

Valid driver's license required.

For more information and to apply visit: https://www.governmentjobs.com/careers/athensclarke.

Job # 2022-U045

 

Listing ends on:

11/28/2022