Listing Summary

The City of Milton is looking for a highly qualified individual to serve as our Revenue Specialist.

The Revenue Specialist will perform a variety of office and field work to collect revenues due to the City, including taxes, license fees and delinquent accounts receivable and provide adequate customer service regarding same.  The City of Milton Finance team places a high emphasis on cross-training, teamwork, and efficiency and as such these attributes are vital to the operations of this position and the department.   

This position reports to the Finance Director.

Essential Functions:

• Collects taxes and other City revenues, and monitors records of tax payments and receivables to identify delinquent accounts;
• Implements collection of delinquent tax and license fees by contacting taxpayers and residents regarding delinquencies and deficiencies, by telephone or in writing, in compliance with the state guidelines;
• Negotiates and monitors payment plans when necessary;
• Processes new and renewal occupation taxes and alcoholic beverage licenses;
• Works with Community Development to ensure that new and existing businesses meet and comply with the City’s zoning and licensing requirements;
• Works with Parks and Recreation to provide tracking, monitoring, dissemination of access to facilities if applicable and routing of finalized paperwork of parks and recreation rentals.
• Performs duties of call center by answering telephone calls regarding property tax questions (including closing attorneys), occupational tax, alcohol beverage, recreation and miscellaneous questions;
• Prepares daily cash collection reports and end of day processing and balancing;
• Performs mathematical calculations, statistical computations, monthly financial and cost analysis reports and related activities that facilitate the collection of delinquent revenue;
• Interacts with the general public, City employees, and vendors in order to collect revenue due to the City;
• Understands and interprets complex applicable laws and can explain them in clear language to taxpayers while exercising considerable care and diplomacy to prevent tense, uncomfortable situations involving the collection of City revenue;
• Communicates clearly with co-workers to achieve an exceptional customer service level and job coordination;
• Works in conjunction with Revenue Coordinator to ensure that the specific duties and responsibilities for the front counter is met consistently between both positions;
• Provides quality services in a cost-effective manner and recommends improved methods of performing the work; and
• Performs related duties as required.

 

Minimum Qualifications:

High School diploma or GED; and three (3) years’ experience working in a collection office or similar financial environment; and satisfactory motor vehicle record and the ability to attain a valid State driver’s license.

 

Preferred qualifications: Associates or bachelor’s degree from an accredited college or university in Accounting, Finance, or closely related field; knowledge of City codes and ordinances dealing with licensing fees, occupational tax and special assessments; knowledge of general business practices, accounts receivables and accounting principles; ability to exercise initiative and independent judgment to make decisions based on facts, information available and applicable codes/ordinances and in setting work priorities and completing assignments; clear, concise written and verbal communication skills; and strong interpersonal relationship skills.

 

Salary: Starting Salary Rate $39,616 (DOQ), part-time, non-exempt, with excellent benefits.

 

How to Apply:

Please provide a letter of interest and resume to recruiter@miltonga.gov. To learn more visit miltonga.gov/careers.

 

TEAM MILTON is committed to an environment that nurtures understanding across differences, training, mentoring and provides a workplace where all staff feel welcome and valued. We are an equal opportunity employer.