The leading source of local government job opportunities in Georgia.
This position is responsible for receiving emergency calls and dispatching the right services to assist.
KNOWLEDGE REQUIRED BY THE POSITION
The E911/EMA Deputy Director/E911/EMA Deputy Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
Guidelines include Call Taker Training guide, Harris County 911 Communications Operation Manual, law dispatcher guidelines, fire dispatch/first responders procedures and protocols, emergency medical services procedures and protocols, GCIC/NCIC Council Rules, and Harris County Board of Commissioners Employee standard operating procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
PHYSICAL DEMANDS/ WORK ENVIRONMENT
SUPERVISORY AND MANAGEMENT RESPONSIBILITY