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City of Cornelia
The MIS Specialist is responsible for the support of end-users on various issues. The MIS Specialist will identify, research, and resolve technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the situation to ensure a timely resolution. Stays current with technological developments in information technology and recommends ways to take advantage of new technologies. Must be familiar with Help desk, Change, and Problem Management Processes and work well within a fast-paced, collaborative environment.
Education and Experience
Knowledge and Skill Level
Note: This Position Description indicates the critical features of the role as they are presently envisioned. They can change at any time due to business conditions or other reasons. The incumbent may be asked to perform other duties as required.
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