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Director of General Services

South Fulton

Listing Summary

General Description

To provide leadership and to plan, organize, direct, and review the activities and operations of the General Services Department, including building maintenance and repair, city property acquisition and construction projects, purchasing, warehouse operations, automotive fleet maintenance and repair, and other general service programs and activities; as well as, provide administrative oversight for, environmental activities; and perform other duties as required at the direction of the City Manager, Deputy or Assistant City Manager or their designee.

Duties and Responsibilities

  • Creates and implements an annual and five-year Comprehensive Master Plan for the development of all projects under the General Services Department with emphasis on public health, safety, and welfare. 
  • Aids each division in preparing annual budgets for facility and renovation needs; reviews and maintains the General Services department’s operating budgets; performs analyses on activities such as program requirements, cost projections, and work performances. 
  • Provides visionary, innovative leadership, which encourages and recognizes creativity, and flexibility at all levels of projects; plans, assigns, directs, and evaluates the activities of employees in the department. 
  • Reviews inventories on hand and in current use for operating divisions; prepares bid specifications and as authorized under the Procurement Policy, oversees, and directs the purchase of equipment and supplies as necessary. 
  • Manages the preparation maintenance of various reports such as property damage, inventory, equipment usage and maintenance expenditures, personnel, and payroll. 
  • Plans and coordinates the use of departmental personnel equipment and materials for all assigned projects; creates and maintains planning and cost analyses for projects, programs, and activities or events involving the department; implements new programs and approves designs to economize operations and improve services. 
  • Responsible for the training of all departmental personnel; reviews training literature, courses, seminars, curriculum, etc., to enhance on-the-job skills and knowledge as well as cross-training; authorizes staff attendance of training conferences as appropriate and as budget allows; ensures division staff is licensed/certified accordingly for work being performed. 
  • Conducts employee performance evaluations for subordinate supervisors and foremen; recommends appropriate corrective/or disciplinary actions in accordance with personnel policy and contracts, adhering to all EEOC requirements; coordinates with Human Resources Department as needed; ensures compliance with various Human Resources rules and regulations, including City policies; recommends and implements personnel actions as necessary to maintain structure and discipline. 
  • Interviews contract staff and oversees work performed by contract employees; provides technical or procedural guidance on contract projects; serves as project manager for contract projects; is responsible for managing RFP & Bid phases and construction phases of all Capital Improvement Projects within the department’s responsibilities. Must maintain all records; approve pay estimates, approved change orders, and closeout projects. Interacts with local organizations and agencies providing professional planning and development information, including conducting public presentations. 
  • Implements strategic planning of new facilities, including capital projects; evaluates and prepares specifications for new equipment; plans and schedules maintenance and construction projects; and authorizes expenditures for equipment and supplies. 
  • Responds to emergencies during and after work. 
  • Participates with City Manager in determining overall policy and direction for the General Services Department; establishes priorities for short-range and long-range projects including capital improvement projects; coordinates implementation of projects and plans; responsible for ensuring achievement of Department goals. 
  • Maintains a favorable working relationship with all employees to promote a cooperative and harmonious working environment to facilitate positive employee morale, improvement, and continued productivity; communicates clearly and directly with employees concerning performance expectations and accountability.
  • Responsible for suggesting methods to improve area operations, processes, efficiency, and service to both internal and external customers. 
  • Required to represent the City of South Fulton in various agencies and events within the State of Georgia. 
  • Prepares and reports all updates to the City Manager, Deputy or Assistant City Manager, and City Council as needed, but no less than monthly basis of the Department’s activities, accomplishments, and potential goals. 
  • Serves as Emergency manager and disaster recovery specialist: 
  • Coordinate emergency response in the event of natural/man-made disasters such as flood, fire, etc., ensuring emergency shelters are accessible as needed; coordinate the use of City facilities with the Red Cross and similar agencies; notify Mayor, City Manager, Police Chief, Fire Chief, etc.; ensure emergency shelters are stocked and prepared as needed. 
  • Update and maintain City Disaster Recovery Plan; ensure City facilities are equipped with emergency equipment and materials such as fire extinguishers, and emergency exit plans; coordinate with department heads regarding post-disaster records recovery. 
  • Does not act as Fire or Police Chief; not authorized to override emergency scene management by police, fire, or medical personnel; does not act in place of fire, police, or medical emergency command personnel.

Ideal Candidate

The ideal candidate thrives upon the success of the organization and the department and enjoys an environment where collaboration is essential to successful project delivery. As a General Services Director, your professional history will show the following desirable competencies and attributes: 

  • Situational leadership skills with emphasis on coaching and mentoring direct reports and teammates. 
  • Strategic thinking and anticipation of future challenges and trends related to department goals and initiatives.
  • Experience in contract negotiation and administration, and proposal review for multidisciplinary projects. 
  • Experience in leading a large and diverse facilities department through organizational change, continuous improvement, and business process improvement initiatives. 
  • Commitment to improving performance and customer service through metrics and analytics. 
  • Ability to prepare and deliver effective oral presentations and reports on complex issues and recommendations.
  • Ability to exercise appropriate judgment, analyze and project consequences for decisions and/or recommendations. 
  • Interacts effectively with other governmental officials, boards, internal departments, citizen groups, special interest groups, and/or members of the public in communicating a variety of department matters. 
  • Performs other related duties as required.
  • Employees in this class will be required to attend City Council meetings and other meetings, which may require working early morning or evening hours.

Minimum Education and Experience Requirements:

  • Any combination of education and experience, which would provide the required knowledge and abilities is qualifying, unless otherwise specified. A typical way to obtain the knowledge and abilities would be:
  • Equivalent to graduating with a Bachelor’s Degree (Master's Degree preferred) in Civil, Electrical, or Mechanical Engineering, Public Administration, Business Administration, or a related field and five (5) years of high-level professional administrative experience performing operational oversight of facilities management and or construction management.  Project management and operational analytical analysis that includes budget operational analysis, researching, analyzing, and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas is highly preferred. Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
  • Must possess and maintain a valid state driver’s license with an acceptable driving history.


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